SOUTHBOUND ESCAPES
TERMS AND CONDITIONS
 
S.B. Holiday Rentals and Tours Pty Ltd trading as Southbound Escapes ABN 70
619 412 761 (“Southbound Escapes”).
Please read these terms and conditions carefully. Bookings are made on your
understanding of, and your agreement with, these terms and conditions.
References to “us”, “we”, “our” in these booking terms and conditions shall be a
reference to Southbound Escapes.

CANCELLATION POLICY:
Bike Hire and Tours provided by Southbound Escapes
- No tariff applies for cancellations occurring before 48 Hours prior to the scheduled arrival
date
- 50% tariff applies for cancellations within 48 hours (inclusive) of the scheduled arrival date
subject to unfavourable weather conditions as determined by us.
- 100% tariff applies for cancellations within 24 hours (inclusive) of the scheduled arrival
date subject to unfavourable weather conditions as determined by us.
- 100% tariff applies in cases of ‘no show’
- no tariff applies where cancellation is made by us for any reason, including unfavourable
weather conditions.

Tours and Experiences offered by suppliers are subject to their terms and conditions listed below.

AMENDMENT CHARGES:
- Changes to bookings may incur fees and will be subject to the terms and conditions of
suppliers which will be advised prior to booking.

DAMAGES AND RESPONSIBILITIES
We book tours when requested by you with the various transport, accommodation and
other suppliers. We have no responsibility for the provision of these services by the
suppliers. All bookings made are subject to the terms and conditions and limitations of
liability imposed by the supplier. If the supplier is unable to provide the services for which
you have contracted, your remedy lies against the supplier and not with us.
Liability waiver: 
- We do not accept any liability of whatever nature, whether in contract, tort or
otherwise, for the acts, omissions or default, whether negligent or otherwise, of
third party providers over whom we have no direct control.
- Under circumstances where liability cannot be excluded, such liability is limited to
the value of the purchased travel arrangements.
- We do not accept any liability in contract, tort or otherwise for any injury, damage,
loss (including consequential loss), delay, additional expense or inconvenience
caused directly or indirectly by force majeure or any other event which is beyond our
control and which is not preventable by reasonable diligence on our part.
- Clients will be asked to sign a risk waiver form which declares the following:

o You and your party acknowledge that the tour will have the usual risks of travel and,
in some cases, additional risks that are associated with adventure activities
and the specific nature of the tour;
o You accept these risks and the possibility of personal injury, death,
property damage or loss which may result from you our your parties decision to participate
in the tour;
o You agree that should you or you party be affected by any sickness, serious injury
or other unforeseen circumstance that we and any of the suppliers or third
party providers, can arrange any urgent medical treatment or emergency
evacuation as deemed necessary for their safety and that all such costs will
be borne by you and/or your travel insurer.

Travel Insurance: Comprehensive Travel Insurance is highly recommended for passengers
travelling with Southbound Escapes day tours and multi day packages or any other service given by our suppliers. It is recommended
the travel insurance cover accidents, injury, illness and death, medical and hospital
expenses, including any related pre-existing medical conditions, emergency repatriation
(including helicopter rescue and air ambulance where applicable) and personal liability. It is
recommended that the travel insurance covers loss of deposit, cancellation, curtailment and
loss of personal property.
Special Requirements: Please liaise with us regarding any special requirements you may
have fortravel arrangements such as special meal requests.
Health: You must ensure that we are aware of any health requirements for your
travel.
Governing Law: If any dispute arises in relation to the agreement between you and us as
constituted by these terms and conditions or otherwise, the laws of New South Wales,
Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction
of the courts of New South Wales, Australia, and waive any right that you may otherwise
have to object to an action being brought in those courts.
Privacy Policy: We are committed to protecting your clients’ personal information. Our
Privacy Policy is available for viewing upon request.
Brochure Errors and omissions: Whilst every effort is made to ensure the accuracy of the
information in our brochures and on our website, errors or omissions may occur.
Southbound Escapes disclaims all liability to any party for loss or damage resulting from
such errors and omissions. All such errors and omissions identified post the date of
publication are notified to our retail partners. Please check with us for all up to date
corrections, including prices and inclusions.
Maps and photographs: Maps are shown for general information and are an indication only;
they may not necessarily reflect actual routings, hotel and attraction locations or services
provided. Photographs show places in the geographic areas, but are not necessarily included
in the experience. Accommodation photographs are representative only, and the actual
rooms occupies may vary in décor and inclusions from those shown. Many images are
supplied courtesy of our suppliers, tour operators and accommodation providers and we do
not guarantee the accuracy of such images.
Passports and visas: All international clients travelling from overseas must have a valid
passport. You must ensure that international clients have valid passports, visas and re entry
permits which meet the requirements of immigration and other government authorities.
Any fines, penalties, cancellation fees, payments or expenditures incurred as a result of such
documents not meeting the requirement of those authorities will be the client’s sole
responsibility.